Privacy Policy

Privacy Policy

Off Season East Coast (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, communicate with us, or otherwise interact with our online store.

Information We Collect

Depending on how you interact with our website, we may collect information including:

• Your name
• Email address
• Phone number
• Billing and shipping address
• Order and purchase information
• Payment-related information
• Account information, if applicable
• Communications you send to us
• Device, browser, and website usage information
• Information collected through cookies and similar technologies

Payment information is processed through our payment providers. We generally do not directly store complete credit or debit card numbers.

How We Use Your Information

We may use your personal information to:

• Process and fulfill orders
• Process payments and refunds
• Provide shipping and delivery updates
• Communicate with you regarding your purchases
• Respond to customer service inquiries
• Detect and prevent fraud or unauthorized transactions
• Maintain and improve our website and services
• Comply with legal and regulatory obligations
• Send marketing communications when permitted by law and based on your preferences

Email Marketing

If you choose to subscribe to our email list, we may send you information about new collections, product launches, promotions, restocks, and other Off Season East Coast updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our marketing communications.

Unsubscribing from marketing emails will not prevent us from sending transactional communications related to an order you place.

Cookies & Similar Technologies

Our website may use cookies and similar technologies to operate the site, remember preferences, understand website activity, improve your shopping experience, and support analytics and advertising where applicable.

Your browser may allow you to control or disable certain cookies. Some website features may not function properly if certain cookies are disabled.

How We Share Information

We may share personal information with service providers that help us operate our business, including:

• Shopify and ecommerce service providers
• Payment processors
• Shipping and fulfillment providers
• Website hosting and technology providers
• Email and marketing providers
• Analytics and advertising providers
• Professional advisers and service providers when reasonably necessary

We may also disclose information when required by law, to protect our legal rights, or in connection with a business transaction such as a merger, acquisition, or sale.

We do not disclose personal information except as described in this Privacy Policy or as otherwise permitted or required by law.

Shopify

Our online store is hosted through Shopify. Shopify processes certain personal information in connection with providing ecommerce services to us.

Shopify maintains its own privacy practices regarding information it processes through its services.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no online system or method of electronic transmission can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal obligations, resolve disputes, and enforce agreements.

Your Privacy Rights

Depending on where you live, applicable law may provide you with certain rights regarding your personal information, which may include the right to request access to, correction of, or deletion of certain personal information.

You may contact us to submit a privacy-related request. We may need to verify your identity before completing certain requests.

Children’s Privacy

Our website and products are not directed toward collecting personal information from children. We do not knowingly collect personal information from children in violation of applicable law.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, services, technology, or legal requirements.

The updated version will be posted on this website with a revised “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact us through the Contact page on our website.

Off Season East Coast
Connecticut, United States